Slaying Sales With Expired SSL Certificates


Question
: What’s the most effective way to make site visitors flee in terror?

Answer: Forget to renew your Secure Sockets Layer (SSL) certificate.

If for any reason your certificate expires, your customer’s browsers may serve up warnings like this:

Imagine what goes through the mind of a novice or security-concious Web user when presented with warnings like:

  • “Safari can’t verify the identity of the website”
  • “This connection is untrusted”
  • “This is probably not the site you are looking for!”
  • “There is a problem with this website’s security certificate”

Not to mention calls to action like “Get me out of here!” and “Back to safety.” The suggestion that a site is not safe to visit could even mean the customer never returns to your website.

Think this couldn’t happen to you?

Think again, even Google and Yahoo have slipped up. Sometimes the renewal is missed because the person who set up the certificate moves on from the company, and there is no process in place for the successor to be notified when it’s time to update, and no one bothers to check up on it. Other times it’s just negligence.

Simple Net will always remind you and give you 30 days notice - But even with this it is important that within your business you follow up and make sure it is renewed with us.

Source: GetElastic

Wednesday, 23 June 2010

 

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